Last Updated: June 12, 2025

At BestCruising LLC, we assist in booking cruises, flights, and hotels with our trusted travel partners. As a travel booking agent, we do not operate these services directly. All refunds and cancellations are subject to the policies of the respective service providers.

1. How to Cancel a Booking

To cancel a reservation, please contact our support team by either:

• Email: sales@bestcruising.com
• Phone: 1-888-668-8220

Cancellations must be requested at least 72 hours before the scheduled departure or as required by the provider's terms.

2. Provider-Based Refund Policy

All refunds and cancellation penalties are governed by the cruise line, airline, or hotel with whom your booking is made. These policies may vary based on:

• Booking class or fare type
• Duration before departure
• Special promotions or non-refundable offers

BestCruising LLC does not set or alter these terms. We strictly follow the terms provided by the travel vendor.

3. No Online Payments on Website

We do not collect payments via our website. All transactions are processed manually over phone or email, and confirmation is issued only after the provider accepts the booking.

4. How Refunds Are Processed

Once approved by the provider:

• Refunds will be issued by the provider directly or routed through our support team, depending on the transaction.
• Processing time typically ranges from 7 to 30 business days, depending on the provider’s policies.

5. Dispute Resolution

In case of disputes regarding cancellations or refunds:

• Please email us at sales@bestcruising.com with your booking details.
• We will coordinate with the provider and assist you throughout the process.

6. No Responsibility for Provider Failures

As a travel agent, BestCruising LLC is not responsible for:

• Any service failure, disruption, or cancellation initiated by the cruise line, airline, or hotel.
• Delays in refunds caused by provider-side policies or processing timelines.

7. Contact Information

For all refund and cancellation-related inquiries:

BestCruising LLC
CA 90806, United States
Email: sales@bestcruising.com
Phone: 1-888-668-8220